As a Systems Specialist, you will be an integral part of our team, working closely with experienced professionals to ensure the optimal configuration, integration, and ongoing maintenance of financial and operational software systems for clients. This position offers a unique opportunity to expand your skill set, dive into diverse business processes, and deliver strategic insights for organizations across various industries.
Key Responsibilities
- System Implementation Expertise: Gain hands-on experience evaluating current financial and operational systems, outlining clear steps for optimal integration, and overseeing software implementations. You will collect, prepare, and import essential data, ensuring smooth set-up and transitions for our clients.
- Client Whisperer: Collaborate with team leads to consult with clients on best-fit software solutions. Provide training and user support to help them leverage systems effectively. Your empathetic communication and problem-solving skills will be instrumental in guiding stakeholders through software adoption.
- Systems Analysis: Conduct in-depth examinations of client business processes to identify gaps and improvement opportunities. Recommend enhancements or alternative software solutions that streamline workflows, strengthen data integrity, and drive better strategic outcomes.
- Data Management: Take ownership of data accuracy and consistency across systems. You’ll be responsible for monitoring integrations, troubleshooting issues, and ensuring that financial and operational information is up-to-date and error-free across multiple platforms.
- Rockstar Reporting: Help develop and customize reports that give clients a clear picture of their financial and operational health. By fine-tuning dashboards and analytics, you’ll empower business owners to make data-driven decisions with confidence.
- Process Improvement: Pinpoint inefficiencies in existing systems or processes, and suggest targeted updates or new solutions. Part of your role will be to stay alert to emerging tools or software updates that could enhance efficiency and scalability.
- Learning Enthusiast: Keep pace with the evolving landscape of cloud-based financial and operational software. From newly released features to entirely new platforms, you’ll remain curious and proactive, sharing insights with both clients and team members.
- Collaborative Environment: Work alongside cross-functional teams—ranging from finance and accounting professionals to external auditors—to deliver holistic solutions. By maintaining open communication and a supportive approach, you’ll foster strong partnerships that drive sustainable success for our clients.
Qualifications
- Demonstrated experience or strong interest in working with financial systems (e.g., accounting, CRM, ERP, POS, project management tools).
- Solid foundation in one of the following:
- Accounting
- Supply chain/warehouse management/logistics
- Engineering
- Proven analytical and problem-solving skills, with a keen eye for detail.
- Strong communication skills for client-facing interactions, training, and ongoing collaborations.
- Ability to document processes clearly, making complex system flows accessible.
- Proficiency with evolving technologies and a proactive attitude towards learning.
- Project management skills – we need finishers who can handle timelines and deliverables.
- Excellent team player, with the flexibility to work independently when required.
Benefits:
- Competitive compensation package and performance-based bonuses.
- Comprehensive training and mentorship from experienced professionals.
- Exposure to a wide variety of industries and international business environments.
- Opportunity to contribute to meaningful projects that directly impact clients' success.
- Clear career progression path within the firm based on performance and skills development.